Returns & Refunds

Return Eligibility

We accept returns only for products that are defective, damaged, or received in error.

To be eligible for a return, the item must be returned within 7 calendar days of the delivery date, be unused and in its original condition, be returned in its original packaging with all included accessories where applicable, and be accompanied by proof of purchase or the order confirmation.

How to Initiate a Return

To request a return, please contact us using the contact information provided on this website within the return period. Please include your order number, details of the item you would like to return, and the reason for the return.

Once we review your request, we will provide instructions on how to proceed with the return, including the approved return location or pickup point where applicable.

Exchanges

We are happy to offer exchanges for eligible products. If the item is defective, damaged, or incorrect, we will work with you to provide a suitable replacement where available.

Return Method

Eligible returns must be made in store or at a pickup location specified by us during the return approval process.

Inspection

All returned items will be inspected upon receipt to confirm they meet the return eligibility requirements. Returns that do not satisfy these conditions may not qualify for a refund or exchange.

Refunds

Once your returned item has been inspected and approved, your refund will be processed within 1 business day. Refunds will be issued using the original payment method whenever reasonably possible.

Restocking Fees

We do not charge a restocking fee for approved returns.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible after delivery so we can resolve the issue promptly.

Contact Us

If you have any questions about returns, exchanges, or refunds, please contact us using the contact information provided on this website.