Privacy

Information We Collect When you place an order, create an account, subscribe to our newsletter, contact us, or otherwise interact with our website, we may collect personal information such as your name, email address, phone number, billing address, delivery address, and any information you choose to provide. We may also collect technical information such as your IP address, browser type, device information, and website usage data to help improve our services. Customer Accounts If you choose to create a customer account, we collect and use the information necessary to create and manage your account, provide account features, process your orders, and provide customer support. Your account may allow you to view your order history, manage your personal information, save delivery details, and access other features made available on the website. You are responsible for keeping your account login information confidential and for notifying us if you believe your account has been accessed without your authorization. You may request access to, correction of, or deletion of your account and associated personal information by contacting us, subject to applicable legal and record‑keeping requirements. How We Use Your Information We use your information to process and deliver your orders, manage customer accounts, provide customer support, communicate with you regarding your orders or inquiries, improve our website, products and services, prevent fraud, maintain website security, send marketing communications where you have subscribed or otherwise provided consent where required, and comply with applicable legal obligations. Newsletter and Marketing Communications If you choose to subscribe to our newsletter or marketing communications, we may use your email address to send you information about our products, offers, promotions, updates, and other relevant content. You can unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails or by contacting us using the contact information provided on this website. Unsubscribing from marketing communications will not affect important service‑related communications, such as order confirmations, delivery updates, or other messages relating to your purchases. Payment Information Payments are processed using the payment methods offered on our website. We do not store sensitive payment information unless explicitly stated. Payment providers may collect and process payment information in accordance with their own privacy policies. Sharing Your Information We do not sell your personal information. We may share your information only when necessary to operate our business, including with payment providers, shipping and delivery partners, newsletter or email marketing services, technology service providers, or where required by law. Cookies and Similar Technologies Our website may use cookies and similar technologies to improve functionality, keep you signed in, remember your preferences, analyze website traffic, and enhance your browsing experience. You may manage cookie preferences through your browser settings. Data Retention We retain personal information only for as long as necessary to provide our services, maintain customer accounts, fulfill contractual obligations, comply with legal requirements, resolve disputes, manage newsletter subscriptions and marketing preferences, and protect our legitimate business interests. Your Rights Subject to applicable law, you may request access to, correction of, or deletion of your personal information by contacting us. Data Security We implement reasonable administrative, technical, and organizational measures to help protect your personal information from unauthorized access and disclosure. While we take reasonable measures to protect your information, no method of transmission or electronic storage can be guaranteed to be completely secure. Third‑Party Services Our website may use third‑party services such as payment processors, shipping providers, analytics providers, newsletter or email marketing services, and other service providers. These third parties process information in accordance with their own privacy policies. Changes to This Privacy Policy We may revise this Privacy Policy from time to time. Any changes become effective once published on this page. Contact Information Phone number: +256782399144 Email: sales@micronet.ug